Description

GlobalLogic, a Hitachi Group Company, is building a Proof of Concept web application for Tokio Marine in Thailand, part of a Hitachi-led initiative that helps corporate insurers intervene earlier with high-risk insured persons through personalised health risk reporting. The project brings together a Hitachi-provided prediction engine, a GlobalLogic delivery team, and a Tokio Marine client-side team based in Thailand, and we are looking for people comfortable coordinating localised content and supporting the client relationship directly throughout requirements gathering, demos, and post-launch operation.

Requirements

Written and spoken Thai language proficiency at a professional working level (CEFR B2 or higher), CU-TFL certification is not mandatory
Written and spoken English language proficiency (B2 or higher)
Experience coordinating translation and localisation of digital product content, ideally including English to Thai
Experience in a client-facing support role, handling queries and follow-ups from local stakeholders directly
Ability to review and quality-check translated content against source English without necessarily being a certified translator
Communication and interpersonal skills to support client-side SME engagement in Thailand on an ongoing basis
Self-reliant, able to operate with limited direction

Job responsibilities

Coordinate and quality-check the Thai translation of product content and UI text, working from the English source owned by the delivery team
Act as the Thailand-based point of contact for support queries from the client-side SME during requirements and review sessions
Validate Thai-language content and screens ahead of and during demo sessions
Follow up on client-side content approvals where local sign-off is required
Support coordination of client-side SME availability across the engagement
Provide first-line support for the deployed application after delivery, handling local user and admin queries in Thai before escalation
Flag locale-specific issues found during quality assurance, specifically for Thai

What we offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

GlobalLogic

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