Career Opportunity: Patient Interpreter (Spanish)

Reports to: Health Center Site Director

Organization: The HealthCare Connection (THCC)

Location: Cincinnati, OH (Northern Hamilton County)

About The HealthCare Connection:

Founded in 1967, The HealthCare Connection was Ohio’s first Federally Qualified Health Center (FQHC). Our mission is to provide quality and accessible primary healthcare services through community responsive approaches that address financial, geographic, and other barriers to care for residents of northern Hamilton County and surrounding areas. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.

We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women’s Health, and Pharmacy.

Position Summary

The HealthCare Connection is seeking a compassionate and skilled Interpreter to provide in-person interpreting services at our Lincoln Heights facility. This role requires fluency in Spanish along with a strong commitment to customer service and patient-centered care.

Benefits:

Health Insurance and Rewards Program
Dental, and Vision Insurance
Free Life & Short-Term Disability Insurance
403(b) Retirement Plan with employer match
Comprehensive Paid Time Off (PTO)
10 Paid Holidays

Key Responsibilities

Provide onsite interpretation for patients and staff in Spanish and English
Accurately relay medical and dental information between speakers of two different languages
Ensure interpretation services are delivered in compliance with all organizational policies and procedures
Maintain professionalism, confidentiality, and cultural sensitivity in all interactions
Support clinical and administrative teams to enhance patient communication and experience

Qualifications

Fluency in Spanish and English required
Medical interpretation certification or graduation from a relevant interpretation program required
Preferred: At least one year of experience in a community health center or private physician practice
Experience working with individuals from diverse educational, socioeconomic, and ethnic backgrounds strongly preferred
Excellent interpersonal and customer service skills
Ability to work collaboratively as part of a team

Equal Employment Opportunity/Drug-Free Workplace:

The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.

THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.

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Patient Interpreter - Spanish