Company Description International Translation Company (ITC), founded in 2011, is dedicated to bridging communication gaps between immigrants, non-English speakers, and the services they rely on. ITC delivers high-quality interpretation and translation services in over 110 languages and dialects, including lesser-diffusion languages from Africa, Asia, and the Middle East, as well as widely spoken languages from Latin America and Europe. The organization emphasizes accuracy, integrity, confidentiality, and respect in all engagements and collaborates with highly proficient interpreters and translators with native-level fluency in English and the target language. With a strong focus on customer service, ITC provides fast, affordable, reliable, and accurate language services. ITC is recognized through multiple professional certifications and memberships, including state Minority and Woman Owned Business Enterprise certifications and affiliations with NETA, IMIA, ATA, and CCHI.
Role Description Professional Interpreters at ITC provide on-site language interpretation services in Boston, MA for clients in various settings such as healthcare, legal, social services, education, and community organizations. In this role, interpreters facilitate clear, accurate, and impartial communication between English speakers and non-English speakers, conveying both meaning and tone while maintaining cultural sensitivity and confidentiality. Daily tasks include preparing for assignments by reviewing relevant terminology, performing consecutive and/or simultaneous interpretation, documenting assignment details as required, and collaborating with staff to ensure smooth communication workflows. Interpreters also adhere to professional codes of ethics, follow organizational protocols, and participate in ongoing training to maintain high standards of service quality.
Qualifications

Strong language proficiency in English and at least one other language, with the ability to interpret accurately and fluently in both directions.
Experience with consecutive and/or simultaneous interpretation, preferably in healthcare, legal, community, or social service settings.
Demonstrated cultural competence, including sensitivity to diverse backgrounds and the ability to convey both meaning and nuance appropriately.
Knowledge of professional standards, including confidentiality, impartiality, and ethical conduct in interpreting environments.
Excellent interpersonal and communication skills, with the ability to remain calm, neutral, and professional in emotionally charged or complex situations.
Ability to take clear notes, manage time effectively, and follow assignment instructions, policies, and procedures consistently.
Relevant certifications or training in interpreting (e.g., medical or community interpreting certificates, CCHI or similar credentials) are highly beneficial.
Previous experience working with immigrant or non-English-speaking communities and familiarity with service systems (healthcare, courts, social services) is a plus.

International Translation Company (ITC)

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