JOB SUMMARY:
Under the direct supervision of the Practice Manager or Practice Manager Director, this position is primarily responsible for providing interpretation for the Spanish speaking population presenting to NHFHS for services. The Medical Interpreter will also be responsible for assisting front desk and/or scheduling personnel when time permits.

DUTIES PERFORMED:

Provides accurate interpreting (spoken) and translation (written), for patients requiring services.
Must be able to interpret accurately, effectively, and impartially in medical settings and demonstrate knowledge of Spanish and English medical terminology, confidentiality, and ethics.
Assists in translating forms for use at all NHFHS service locations.
Serves as support and resource person for Front Desk and/or Scheduling personnel when time permits.
Demonstrates the ability to establish and maintain effective, productive relations with co-workers, supervisors, patients, and the public.
Assists the clinical staff with telephone calls and doctor visits.
Addresses and maintains EHR bucket responsibilities on a daily basis to include patient care summaries, no shows, tickers,etc.

QUALIFICATIONS:

EDUCATION:
- REQUIRED:
  - High school diploma or GED equivalent
  - Holds a certificate to verify the completion of a medical interpreter training program acceptable to NHFHS
- PREFERRED:
  - Maintain an active Medical Interpreter Certification such as:
    - Certification Commission for Healthcare Interpreter (CCHI)
    - National Board of Certification for Medical Interpreters (NBCMI)
EXPERIENCE:
- REQUIRED:
  - Proficiency in oral or written Spanish and English language
- PREFERRED:
  - 2 years of experience in medical or community health interpreting.
  - Experience serving diverse, multilingual patient populations

Benefits and Perks:
New Horizon Family Health Services offers a robust and comprehensive benefit package to full time employees.

Automatic:
- Annual Leave
- Sick leave
- Up to 12 Paid Holidays plus your birthday
- Eligibility for 2 annual bonuses after 1 year of employment when defined eligibility criteria are met
- Continuing education courses through SC AHEC
- Various employee discounts. I.e., Verizon, AT&T, YMCA, etc.
- Eligibility for the Public Service Loan Forgiveness (PSLF) Program
Optional:
- Medical (PEBA State Health Plan), Dental and Vision benefits
- Flexible Spending and Health Savings Accounts
- Voluntary Life Insurance
- Short Term Disability and Long Term Disability
- Accident and Critical Illness Coverage
- 403 (b) Retirement Plan, with up to 4% employer match after the first year of employment

Mission:
Our Mission is to provide quality, affordable, compassionate patient-centered health care to improve the health of the communities we serve. Our Vision is that our community will be one of the healthiest in the Nation. Superior patient care is the hallmark of NHFHS.

ICARE Values:
The ICARE values of New Horizon Family Health Services guide our employees toward achieving the mission of our company and our vision for our community. Our values stand for Integrity, Collaborations, Accountability, Respect, and Enrichment.

Community:
Greenville, South Carolina is the perfect place to live, work, and play. Greenville is surrounded by mountains, lakes, hiking & biking trails, as well as recreational activities including golf, tennis, water sports, cultural performances and more. Geographically located between Atlanta, GA and Charlotte, NC, with beaches just 3.5 to 4 hours away.

We are an Equal Opportunity Employer.

New Horizon Family Health Services

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Medical Interpreter