Are you searching for a meaningful career with competitive pay and exceptional benefits? If so, Northwest Michigan Health Services, Inc. (NMHSI) is the place for you!

For more than 50 years, NMHSI—a nonprofit community health center—has proudly served communities across Northwest Michigan. Our Shelby Clinic is seeking a bilingual, compassionate, and detail-oriented Interpreter to join our team.

About the Role

The Interpreter plays a vital role in ensuring clear and accurate communication between patients and healthcare staff. This position supports medical, dental, and behavioral health services by providing real-time Spanish/English interpretation, assisting patients with forms, and helping care teams deliver high-quality, patient-centered services.

Working closely with providers, clinical staff, and support teams, this role helps remove language barriers and improve access to care for our patients.
View full job description for more details.

Key Responsibilities

Provide accurate consecutive or simultaneous interpretation between Spanish and English during patient visits and communications
Support medical, dental, and behavioral health providers, as well as care teams, during patient interactions
Assist patients with understanding and completing forms and documentation
Interpret phone messages and assist with patient communication as needed
Support RN Care Management and Community Health Worker activities
Assist with medical records processing, including labeling, attaching, and routing documents appropriately
Participate in staff meetings, huddles, and workflow improvement initiatives
Help coordinate follow-up appointments when needed
Provide support at other NMHSI locations as necessary

Qualifications

High school diploma or equivalent required
At least one (1) year of related experience or training preferred
Fluency in both Spanish and English (required)
Strong communication, listening, and comprehension skills
Basic computer proficiency and comfort with office equipment
Valid driver’s license required
Current CPR/First Aid certification (or ability to obtain)

Why Join NMHSI?

As a team member with NMHSI, you become eligible for an outstanding benefits package 30 days after employment, including:

Health & Insurance Benefits

Medical benefits through BCBS of Michigan or BCN
Health Savings Account (HSA) with employer contribution
Employer-sponsored group term life insurance
Employer-sponsored short-term and long-term disability insurance
Employee Assistance Program (available immediately)
Voluntary life insurance options

Paid Time & Work–Life Balance

11 paid holidays
Generous Paid Time Off (PTO)

Retirement Benefits

401(k) with Roth option and employer match

Join Our Mission-Driven Team

If you are passionate about helping others, breaking down language barriers, and being part of a collaborative healthcare team, we encourage you to apply.

Northwest Michigan Health Services, Inc. is an equal opportunity employer.

Northwest Michigan Health Services

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Interpreter