ABOUT THE ROLE

We are seeking a highly motivated and experienced Localisation Project Manager to support our localisation efforts, ensuring the highest quality and cultural relevance of our content for international markets. This role will be pivotal in shaping our localisation strategy, optimising AI-first workflows, managing vendor relationships, and critically, evaluating the performance of AI models specifically used for captioning and subtitling. The ideal candidate will possess strong project management skills, and a proven track record of AI solution implementations that include NMT, LLM, ASR and TMS evaluations. If you are an adaptable, data-driven self-starter who effectively identifies and closes operational gaps with minimal support, we want you on our team.

YOUR DAILY IMPACT AT PELOTON

Manage the full localisation lifecycle for multiple concurrent projects. Independently prioritise tasks, mitigate risks, and track key metrics (quality, cost, turnaround time) to ensure "right-first-time" delivery to Members
Design and implement evaluation methodologies for AI-generated captions and subtitles (ASR, NMT, LLMs). Analyse performance using metrics like BLEU, TER, and COMET, run A/B testing, and partner with AI/ML and Engineering teams to drive model improvements
Recruit, train, and manage high-performing freelance linguists, and internal coordinators. Oversee translation technology partners and vendors, optimising workflows and switching service providers when necessary to ensure peak operational health
Create and maintain linguistic assets, including glossaries, style guides, and playbooks. Monitor Member support channels to swiftly resolve captioning or subtitling issues
Build strong relationships with internal cross-functional teams. Provide localisation expertise, communicate operational updates clearly, and deliver data-driven insights for continuous strategic improvement

YOU BRING TO PELOTON

4+ years of experience as a Localisation Project Manager or Localisation Manager/Supervisor, or 6+ years as a Localisation Producer/Coordinator., within fast-paced, agile environments
Strong hands-on experience leading the evaluation of language AI technologies (MT, LLM, ASR, TMS) and proficiency with deploying Translation Management Systems (e.g., Smartling, Smartcat) from RFP and appraisal to customisation and migration
Exceptional organisational and prioritisation skills, with the ability to manage complex multilingual projects independently and drive them to completion
Fluent English paired with excellent interpersonal skills and a knack for building trust with global partners
A proactive, solution-driven "can-do" attitude with a sharp eye for detail and the courage to explore and apply innovative, out-of-the-box ideas
A track record of directly managing and developing high-performing teams, with a focus on driving accountability, growth, and operational excellence
Nice to haves:
- Experience with managing AI-dubbing workflows
- Fluent in a second language
- Familiarity with project management tools like Jira or Asana
- A genuine passion for fitness, wellness, and media production

ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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Localisation Project Manager