Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Interpreter & Transl Svcs

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 4

Work Schedule: 8 Hr (11:30:00 AM - 8:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

Conducts medical and general interpreting for Medical Center staff, patients and their families. Assesses and monitors patients' understanding of information conveyed. Records and monitors interpretation activities according to hospital and department standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other Information

Required Job Qualifications:

Completed a 40-hour minimum medical interpreting course OR Bachelor’s degree in Translation and Interpretation with experience providing interpretation services in a health care setting.
Proven verbal and written fluency in specified language as well as in English, including fluency in medical terminology.
Exemplary customer service skills.
Able to effectively interact with a broad range of medical center staff and patients.
Ability to multi-task, problem solve and troubleshoot.

Preferred Job Qualifications

Bachelor’s Degree.

Physical Demands

Position requires frequent and continual movement between medical center departments and buildings throughout any given shift.

Responsibilities

Conducts medical and general interpretation for Medical Center staff, patients and their families and visitors during assigned shift.
Participates in pre-scheduled patient/staff conferences as assigned, as well as in on-call interpretation needs during shift.
Acts as a liaison between hospital staff and patients when interpreting questions, directions, policies and procedures.
Assists Medical Center staff with the assessment of situations in a culturally diverse context.
Per department and medical center standards, records and compiles daily, weekly, or monthly information regarding interpretation services provided. Assists with reporting as needed.
Assesses and monitors patients' understanding of information conveyed.
Per department standards, contacts non-English speaking patients upon admission.
Communicates any patient questions or concerns to said staff.
Informs the proper departments or parties with regard to any cases requiring special attention or follow-up.
Assesses patients' understanding of discharge instructions.
Assists in the process of translation of written materials as needed.
Identifies materials requiring translation.
May translate non-technical instructions, patient-related information and simple forms into written format as needed.
Serves as proofreader for material translated by the professional translation service.
Participates in educating Medical Center staff on use of interpreters through formal and informal mechanisms.
Informs medical center staff of policies and procedures relating to interpreter services.
Participate in the training and orientation of new staff or volunteer interpreters as needed.
Cooperates with Medical Center staff and other department interpreters toward the provision of support to the patient served.
May assist department with operational or administrative needs relative to interpreter services.
Monitors effectiveness of interpreter services provided. Recommends any service or operational improvements to Assistant Director.
May assist with administrative needs, to include: fielding of translation requests, coordination of assignment requests to interpreter staff, and coordination of documentation.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Rush University Medical Center

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