Weekend Project Manager – Day Translations
About Us
Day Translations is a global language services company providing professional translation, interpretation, localization, transcription, voice-over, and multilingual solutions to clients around the world. We operate 24/7 and serve businesses, law firms, healthcare organizations, government agencies, and individuals in more than 100 languages.
Position Overview
We are looking for a highly organized, customer-focused Weekend Project Manager to join our operations team. This is a full-time position that requires working every Saturday and Sunday, along with three additional weekdays. Since weekends are mandatory, applicants must be available to work both weekend days on a consistent basis.
As a Weekend Project Manager, you will coordinate translation and interpreting projects from start to finish, ensuring excellent customer service, timely delivery, and smooth communication between clients and our global network of linguists.
Responsibilities
* Manage translation, localization, transcription, and interpreting projects from start to completion.
* Respond quickly to client inquiries via email, phone, and chat.
* Prepare quotes and project timelines while ensuring company standards are met.
* Assign projects to qualified translators and interpreters based on language pair, subject matter expertise, availability, and deadlines.
* Monitor project progress and proactively resolve issues before they affect delivery.
* Maintain regular communication with clients, freelancers, and internal departments.
* Review project instructions for accuracy and completeness before production begins.
* Ensure all deadlines are met while maintaining exceptional quality.
* Handle urgent and same-day requests in a fast-paced environment.
* Build strong relationships with clients through professional, friendly service.
* Update project information in our project management system.
* Assist with scheduling interpreting assignments and coordinating interpreter availability.
* Work collaboratively with sales, customer service, QA, and vendor management teams.
* Follow company procedures to ensure every client receives prompt, professional service.
Qualifications
* Excellent written and verbal English communication skills.
* Outstanding customer service and interpersonal skills.
* Strong organizational and multitasking abilities.
* Ability to prioritize multiple projects under tight deadlines.
* Comfortable working in a fast-paced, deadline-driven environment.
* Strong attention to detail.
* Problem-solving mindset with the ability to work independently.
* Proficiency with Microsoft Office and Google Workspace.
* Previous experience in project management, customer service, translation, localization, or interpreting is preferred but not required.
* Experience using project management systems or CRMs is a plus.
Schedule
* Full-time position.
* Must work every Saturday and Sunday.
* Three additional weekdays each week.
* Schedule may include evenings or holidays depending on business needs.
* Weekend availability is a non-negotiable requirement.
What We Offer
* Competitive compensation.
* Opportunities for career growth and advancement.
* Training and ongoing professional development.
* Supportive international team environment.
* Opportunity to work with clients and linguists from around the world.
* Stable, long-term career with a growing global company.
If you are organized, dependable, enjoy helping customers, and thrive in a fast-paced environment, we’d love to hear from you. Join Day Translations and help deliver exceptional language services to clients across the globe.
