Location: Remote (worldwide)
Company Description:
Clarivox Language Services is a professional provider of interpreting, translation, and multilingual support solutions for organizations operating across languages and cultures. The company connects clients with skilled language professionals and reliable BPO services to support clear, accurate communication. Clarivox delivers over-the-phone interpreting, video remote interpreting, on-site interpreting, translation, localization, and multilingual customer support. Its clients include businesses, healthcare organizations, legal professionals, and global teams that require confidential and culturally aware language services. Guided by a mission to break language barriers and build human connections, Clarivox enables organizations to effectively serve diverse communities worldwide.
Role Description:
- The Mandarin Interpreter will provide high-quality interpreting services between Mandarin and English for clients in sectors such as business, healthcare, legal, and customer support.
- This full-time remote role involves handling over-the-phone and video remote interpreting sessions, ensuring accurate and impartial communication in real time.
- Day-to-day tasks include listening and comprehending source-language messages, conveying them clearly in the target language, and maintaining confidentiality and cultural sensitivity throughout each interaction.
- The interpreter will follow client and company protocols, document session details when required, and collaborate with the Clarivox team to support smooth service delivery. The role may also include occasional support for written communications, terminology clarification, and quality feedback.
Qualifications
- Strong Mandarin and English language proficiency, including excellent listening, speaking, and comprehension skills.
- Proven interpreting abilities, such as consecutive interpreting, note-taking, and clear, neutral delivery.
- Cultural awareness and sensitivity to support respectful, inclusive communication across diverse communities.
- Professionalism in handling confidential information, adhering to ethical standards and privacy requirements.
- Effective communication and interpersonal skills to manage calls with clients, patients, customers, and professionals.
- Ability to work independently in a remote setting, manage time effectively, and remain focused during extended sessions.
- Comfort with technology, including reliable internet, headset, and familiarity with remote interpreting platforms.
- Experience in interpreting for healthcare, legal, business, or customer support environments is preferred.
- Relevant training or certification in interpreting or translation is beneficial; a degree in languages or related fields is a plus.
For questions or concerns email at: HR@clarivoxlanguageservices.com
