Details
Skills
Medical Interpretation (OPI)
Healthcare Customer Service
Medical Terminology
HIPAA Compliance
Bilingual Communication (English & Spanish)
Active Listening
Problem Solving
Microsoft Office (Word, Excel, Outlook)
CRM & Call Center Systems
Data Entry & Documentation
About
I'm a bilingual professional with over four years of experience in the healthcare field. Most of my background has been in medical interpretation, but I've also worked in healthcare customer service and pharmacy support. For about three years, I've been working as a Remote Over-the-Phone Medical Interpreter, helping patients and healthcare providers communicate clearly during appointments and other medical conversations.
I really enjoy helping people and making sure they feel understood, especially when they're going through something stressful. I like staying calm, paying attention to details, and finding solutions when challenges come up. I'm always looking for ways to learn, improve my skills, and be someone my team can rely on. I'm excited to keep growing professionally and contribute wherever I can.
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