Multilingual Services Program Manager (AI-Enabled Language Solutions)

Location: Remote / Hybrid (Miami, FL preferred)
Employment Type: Full-Time

Job Description

We are seeking a highly motivated Multilingual Services Program Manager to lead the delivery of AI-enabled, human-verified language solutions across global markets. This role supports growing demand in healthcare, public health, NGOs, and government sectors requiring accurate, inclusive, and culturally relevant communication.

You will oversee end-to-end language services—from AI-assisted translation to linguistic validation, quality assurance, and final delivery—ensuring scalability, compliance, and excellence.

Key Responsibilities

Manage end-to-end multilingual service delivery:
AI-assisted translation (MT + post-editing)
Linguist review and validation
QA, compliance, and final delivery
Oversee translation, interpretation (OPI/VRI), localization, and multilingual content delivery
Support global clients in healthcare, NGOs, and government sectors
Ensure cultural accuracy, linguistic quality, and regulatory compliance
Collaborate with global linguists, vendors, and cross-functional teams
Leverage AI and technology to improve efficiency and scalability
Support platform integrations, APIs, and real-time multilingual tools

Qualifications

Bachelor’s degree in Linguistics, Communications, or related field
5+ years of experience in language services, localization, or program management
Experience with AI-assisted translation or language technology platforms
Strong understanding of quality assurance and compliance (healthcare/public sector preferred)
Ability to manage global teams and multiple projects simultaneously

Preferred Qualifications

Experience supporting healthcare or public health programs
Knowledge of localization strategy and multilingual delivery at scale
Familiarity with cloud-based platforms and integrations (APIs)
PMP or localization certification is a plus

Language Skills

English (required)
Additional languages preferred: French, Arabic, Portuguese, or other regional languages

Why Join Us

Work in a fast-growing, high-demand global industry
Be part of cutting-edge AI-enabled language solutions
Make a meaningful impact in healthcare and public service communication
Collaborate with a global network of experts

How to Apply

Interested candidates should submit their resume and a brief summary of relevant experience.

Email your resume to: CAbangan@morganwendellman.com

Work Location: Hybrid remote in Miami, FL 33134

Morgan Wendellman

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Multilingual Services Program Manager (AI-Enabled Language Solutions)