Due to continued global growth, we have a new opportunity for a Head of Localization and Localization QA Services. This is a global position with responsibilities for revenue growth in UK, Europe, North America, and Asia.
Your role:
· Leading the Company operations of the Localization and Localization QA services via close cooperation with the Directors, Managers, Project Managers and the Leads.
· Provide thought leadership by identifying new creative ways to working, areas for growth and improvement to quality and scale the business.
· Taking executive decisions regarding the recruitment, management, strategic goals, budget, workflows, and efficiency of the teams.
· Responsible for the P&L of the Global Localization and LQA services practice – resourcing levels, capacity planning, ROI.
· Prepare and review proposals based on RFPs and RFIs from new clients.
· Do the needs assessment from the prospects/clients and then should be able to create the solution based on the needs:
o Extend the thinking and vision of the client during the needs assessment phase and on an ongoing basis with consultative solutions approach.
o Provides options and makes decisions about the balance between quality, time, and cost.
· Build an awesome relationship and rapport with the clients.
· Everyday management of the localization services to ensure their desired performance, development, execution of goals, as well as providing them with guidance and advice.
· Close cooperation with Sr VP and Directors of the company regarding the operational procedures, workflows, and good practices; making sure that the cooperation between teams is in line with the company’s projected profitability, desired goals, and along established communication lines.
· Creating and implementing procedures for the company’s operations; these contain, but are not limited to, operational procedures for the PM and localization teams, as well as supporting teams such as Games QA, Biz Dev, HR, Administration, IT, VO, Player Support.
· Identifying and proposing improvements to areas of potential financial, efficiency, or work culture risk; optimization of existing policies and workflows, improving communication and practices; developing short- and long-term plans to increase efficiency and profitability.
· Preparing or delegating preparation of budgets, schedules, plans, reports, analyses, presentations, and other documents needed by the management.
· Building and maintaining relationships with key external vendors and clients to ensure proper escalation chain, as well as improve operational activities and promote strategic goals of the company.
Knowledge, Skills, and Abilities
· Extensive experience in the video game industry, specifically within localization
· Must have a proven track record of leading a best-in-class localization practice
- Educated to Degree level or equivalent experience
· Experience building and growing technical teams
· Must have experience with conceptualisation and definition of procedures and processes as it relates to software, tools, internal procedures, hiring, etc.
· Have a strong sense of ownership and vision
· Ability to understand customer needs and requirements and put those needs into action
· Process focused
· Be comfortable interacting with top executives and have the ability to sell services
· Ability to travel as neccessary
- Should have the technical competence, be willing to roll up your sleeves and do the work. This hands-on approach ensures that our leaders not only guide but actively contribute to the technical aspects of our projects.
- Capable of hiring, managing and should be able to provide technical mentorship, foster a collaborative team environment, and ensure the continuous development of team members.
- Proficiency in client communication and promotion of our services. The ideal candidate should have the ability to articulate our offerings, understand client needs, and build strong, lasting relationships. This includes effective communication of our technical capabilities and how they align with ient requirements.
- Lead the development and execution of the company's Machine Translation strategy, in alignment with organizational goals and objectives.
- Design, implement, and enhance Machine Translation engines to optimize translation quality, efficiency, and scalability.
What we offer
· Career development and growth opportunities
· A professional, fun and collaborative work environment
· Competitive salary and benefits
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Localization: 1 year (Required)
- Machine Translation: 1 year (Required)
Work Location: Hybrid remote in Dallas, TX 75225
