MNSW - Multilingual Services Coordinator

Multicultural NSW is hiring a Multilingual Services Coordinator to deliver translation, localization, and transcription projects that help NSW Government agencies communicate with culturally and linguistically diverse communities.

Key responsibilities

• Coordinate multilingual service requests through every stage of production.
• Assess project requirements and brief appropriate language resources.
• Monitor project progress and ensure quality, accuracy, and timely delivery.
• Use translation technology and project-tracking systems to support service delivery.
• Build effective relationships with government stakeholders and external service providers.

What they are looking for

• Strong project-coordination and organizational skills.
• Understanding of multilingual services, including translation and transcription.
• Excellent communication and stakeholder-management abilities.
• Ability to manage competing deadlines and solve service-delivery problems.
• Confidence using technology and digital systems.
• Experience with a translation management system is desirable.

This is an ongoing, full-time role working 35 hours per week in Parramatta with hybrid work arrangements. Applications require a résumé and cover letter addressing the two targeted questions in the official posting.